KBB Expertise, On Tap

KBB Expertise, On Tap

We’re already halfway through January.

Before you know it, we’ll be seeing pictures of Cupid as Valentine’s Day rolls around. And it won’t be long after that before the temptation of Creme Eggs rears its ugly head.

Time moves fast, and if you don’t move with it, the chances are you’re not going to achieve all you want to this year.

Your 2022

Your 2022

I did a fair amount of reflecting over the festive break.

I thought a lot about the year we’d just had – what went right, what went wrong, what we’d do differently with that time again.

But I thought even more about the year that we’re right on the cusp of - 2022.

This time of the year is an obvious time to think things through and make plans. That’s why so many people make New Year’s resolutions and decide on big goals for the year ahead.

From speaking to several of our KBB clients over the last couple of days, I know that I’m not alone.

KBB Predictions for 2022

KBB Predictions for 2022

The festive season is well and truly upon us, as the repetition of 'Celebrations' boxes in the office attests to, which means it's not long before the big day itself.

And out on the other side, once the turkey's eaten, the Champagne drunk and the batteries recharged?

2022.

We've been asked a lot recently about what we feel next year holds for KBB retailers. With consensus in the office, here are three of our predictions.

Promote or promotion in January?

Promote or promotion in January?

I recently spoke about the importance of making the most of the surge in interest that's coming in January.

Each and every year, demand for new kitchens drops off in December and ratchets up in a big way in the New Year.

Many kitchen retailers recognise that January is a pivotal time to generate new leads, fill your pipeline and book work in for the year ahead. But there's another question: how?

What should kitchen retailers be doing in December?

What should kitchen retailers be doing in December?

In the world of kitchen marketing, things are starting to slow down about now.

It’s not a shock. In fact, it happens every December.

As the days get shorter and the nights get colder, consumers’ attention turns increasingly towards festive logistics – buying presents, organising family get-togethers and whose turn it is to dress as Santa.

Search volume goes down. Website hits drop too. Clicks, impressions - nearly everything that can be gauged – will be on a descending trajectory.

A kitchen revelation with a difference

A kitchen revelation with a difference

I forced myself to do my least favourite household chore the other day, mopping the kitchen floor.

As I was prepping for this most unenviable task by sweeping the floor, I noticed a few faded patches. It struck me that in my haste to get this job done in the past, I’d probably been too harsh with the bleach I had been using to clean the wooden panels.

So, I quickly put ā€˜proper floor disinfectant’ on the shopping list.

Fast forward 48 hours, and I was in the supermarket, down the cleaning products aisle. I was about to pick up a regular own-brand floor cleaning product for £1 when a shiny bright label caught my attention.

When the KBB Coins Drop

When the KBB Coins Drop

I don’t need to tell you that the KBB market is in pretty uncharted territory right now.

The pandemic’s created an unprecedented demand for home improvement, and when you add in the fact that there are loads of people sitting on cash they haven’t been able to spend on holidays, it’s fair to say this wave won’t run its course anytime soon.

Many independent kitchen retailers are used to having to work super exceptionally hard for every sale – sweating blood and tears to generate leads and convert them into clients.

Leads aren’t difficult to come by recently, though, which means a different problem for KBB retailers:

KBB marketing when the sun is shining

KBB marketing when the sun is shining

It was JFK who popularised the phrase, ā€œThe best time to repair the roof is when the sun is shiningā€

In other words, when things are going well, take the time to prepare for when things aren’t going quite so swimmingly.

These words should ring true for kitchen retailers right now, for the sun certainly seems to be shining.

Your Kitchen Market

Your Kitchen Market

Last week I mentioned a statistic I’d heard, suggesting that 85% of the kitchens sold in the UK each year are sold by the big brands – Wren, Magnet, B&Q, etc.

And I had some interesting feedback, with several people forthright in their views as to why the independents’ market share is so small.

However, there’s a second part to this story, which is even more interesting.

Your Kitchen Competitor?

Your Kitchen Competitor?

The other day I was talking to someone about kitchens.

No surprise there.

What was surprising were a couple of stats that came out of his mouth:

Give or take, there are a million kitchens sold in the UK every year.

Of those one million kitchens, 850,000 of them are sold by the big chains, like Wren and B&Q.

I have it on good authority that these stats are accurate. But, even if they’re a rough estimate, at 85%, that’s pretty shocking!

KBB Designers - Selling Isn't Optional

KBB Designers - Selling Isn't Optional

In this industry, ā€˜sales’ is still too often seen as a dirty word, with Designers preferring just to deliver the best designs they can and hope for the best.

But here’s the reality: however good you are at designing kitchens, bedrooms or bathrooms, if you can’t sell them (or you don’t have people on your team who can), you’re never going to achieve all the success you could.

And now, in this current climate, being able to sell is more important than ever.

KBB in the New World

KBB in the New World

I recently suggested that Lockdown 3 played into the hands of Home Specialists, thanks to a perfect storm that’s seen millions of people spend time at home, with heading outside not near as much appealing this time around.

And it’s definitely true – even more media is being consumed. Our clients are seeing more ads delivered, more clicks, and more conversations; all driven by this strange situation we again find ourselves in.

But the truth is, that the impact of the pandemic extends far beyond a few months cooped up at home.

Powering out of Lockdown 3

Powering out of Lockdown 3

So, here we are with the blockbuster threequel we’ve so eagerly been awaiting - Lockdown 3.šŸ™„

But this lockdown is different – the end is in sight. With the confirmation of yet another vaccine to add to the arsenal, we know that life will be a lot better and a lot closer to the normality we all crave, sooner rather than later.

In the meantime, opportunity awaits.

Introducing Emily Halderthay

Introducing Emily Halderthay

Well, December hasn’t waited around for anyone, has it?!

Christmas is almost upon us, with Lockdown 2.0 nearly a distant memory and we’ve had the busiest end to any year we can remember, which is great.

We’ve got huge plans for next year, which means that we’ve needed to knuckle down and put a lot of the foundations in place this quarter.

Thankfully for us, one of our newer members of the team has been a vital and integral part of everything we’ve done this year, and we thought we’d take this opportunity to introduce her.

Three Steps to Kitchen Sales in 2021

Three Steps to Kitchen Sales in 2021

A few weeks ago, I gave some commentary about why – for kitchen retailers – now presents the opportunity of a generation to capitalise.

Most of your competitors are still sitting on their hands, waiting to see what next year will bring. That, teamed with the fact that the population continue to spend more time at home than ever before, means there’s never been a better opportunity to access your target customer, engage with them and plant seeds that’ll lead to sales in months to come.

The question now is ā€˜How?’

Website Development vs. Website Design

Website Development vs. Website Design

I don’t mean to brag, but when I look at a kitchen website, I can tell who designed it in under 10 seconds flat.

(That’s about the same the time it takes to make a first impression, btw.)

I won’t know who exactly put it together, but what I can immediately work out, is whether it’s been created by a Website Designer … or a Website Developer.