Just a few weeks ago, if youâd asked KBB retailers what their most important asset was, many of them would have been unequivocal in their answer:
âOur showroom. When we get people in there, they fall in love with our products and end up buying a kitchen.â
Fair enough. But what about right now?
The showroom is currently pretty redundant. (Although some smart retailers have managed to offer showroom visits online.) Something else has claimed the place as the most important asset.



















