I was flicking through the channels the other night and I caught one of those football shows, ‘The Premier League Years 2004/5’. It was the season that signalled the arrival of ‘The Special One’, Jose Mourinho.

It was 14 years ago now, but there are two big marketing lessons in the changes that Jose made to Chelsea, and I wanted to share them with you.

I had the chance last week to spend some time with legendary explorer Sir Ranulph Fiennes.

You know who I’m talking about – the guy who cut his own frostbitten fingers off with a hacksaw.

Although I’m not planning on climbing Everest anytime soon, Britain's greatest living explorer had some hard-won advice that I enjoyed digesting, and I thought it might be relevant for you too.

Over the years, I’ve realised that when it comes to marketing, there are three distinct types of KBB businesses:

• #1 - Those who do no marketing (or very little), and rely solely on word of mouth

• #2 - Those who do a few campaigns throughout the year; maybe radio for a couple of months, then a flyer-drop a couple of months later, or a newspaper ad with an offer to stimulate sales

• #3 - Those who see their marketing as a process and a system, and have properly bought into the idea of 'rhythmic customer acquisition'…

I’ve written a few posts recently, and I guess the majority have been about one particular subject:

Marketing.

And with that in mind, you might be surprised to read my next statement.

Marketing isn’t the ‘be all and end all’.

Bear with me for a moment, please.  Here’s a couple of questions:

Did you wake up this morning and decide that - today - you’re going out to buy a bed…? Or, a new washing machine…? Or, a new car…? Chances are, you didn’t.

You see, research indicates that if you take most products, only 4% of people want them TODAY…

I was chatting to a kitchen retailer a couple of weeks ago; talking through some marketing ideas for his business.  We came up with some great strategies to generate more leads and win more work, but then he stopped me and said:

“Here’s the thing, David – ideas are not necessarily the issue; it’s putting them in place that’s the problem.”

It’s a simple statement. But to me, it’s profound in its ability to sum-up where so many kitchen businesses are at…

A common view in the world of Kitchen marketing, is that Google is the ‘be all and end all’.

Get on Google and everything will be alright.

It’s not strictly true.

Over the years, I've spoken to A LOT of kitchen retailers.
 
And a huge percentage of them suffer from the same problem.
 
I call it ‘Dabbleitis’ – the tendency to dabble in multiple forms of marketing, without ever really gaining traction with any of them.

Over the next few weeks, I’m going to be sharing a few of the marketing tactics and strategies I used to increase the turnover of my family’s kitchen business by EIGHT times.

My name’s David Barker, owner of Inspire KBB.

Over the past 25 years, I’ve instigated numerous highly successful marketing initiatives for Home Specialist companies, particularly Kitchen Retailers.