Throwing in the Towel

Throwing in the Towel

I had the chance last week to spend some time with legendary explorer Sir Ranulph Fiennes.

You know who I’m talking about – the guy who cut his own frostbitten fingers off with a hacksaw.

Although I’m not planning on climbing Everest anytime soon, Britain's greatest living explorer had some hard-won advice that I enjoyed digesting, and I thought it might be relevant for you too.

It's about building a ‘marketing system’

It's about building a ‘marketing system’

Over the years, I’ve realised that when it comes to marketing, there are three distinct types of KBB businesses:

  • #1 - Those who do no marketing (or very little), and rely solely on word of mouth

  • #2 - Those who do a few campaigns throughout the year; maybe radio for a couple of months, then a flyer-drop a couple of months later, or a newspaper ad with an offer to stimulate sales

  • #3 - Those who see their marketing as a process and a system, and have properly bought into the idea of 'rhythmic customer acquisition'…

The 4% mistake

The 4% mistake

Bear with me for a moment, please.  Here’s a couple of questions:

Did you wake up this morning and decide that - today - you’re going out to buy a bed…? Or, a new washing machine…? Or, a new car…? Chances are, you didn’t.

You see, research indicates that if you take most products, only 4% of people want them TODAY…

Ideas are not the problem

Ideas are not the problem

I was chatting to a kitchen retailer a couple of weeks ago; talking through some marketing ideas for his business.  We came up with some great strategies to generate more leads and win more work, but then he stopped me and said:

“Here’s the thing, David – ideas are not necessarily the issue; it’s putting them in place that’s the problem.”

It’s a simple statement. But to me, it’s profound in its ability to sum-up where so many kitchen businesses are at…